FAQ

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

Contact us as soon as possible if you need to change or cancel an order. We will try to help before dispatch, but changes cannot be guaranteed once processing has begun. Your statutory cancellation rights are unaffected; see our returns policy.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does shipping take?

Orders are normally processed within one working day. Estimated UK delivery is 2–6 working days. Courier delays can occur. See our shipping policy for other destinations.

Do you offer free shipping?

Shipping to the UK and North America is free. Charges for other destinations are shown at checkout. See our shipping policy.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.