Terms and Conditions

Terms & Conditions

Last updated: 10th July 2025

By accessing and placing an order with Verono, you confirm that you are in agreement with and bound by the terms and conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Verono.

1. General

While we aim to provide accurate descriptions and timely delivery, all listed shipping times are estimates. Product availability may vary based on supplier stock.

2. Orders & Payment

  • All prices are listed in GBP (£) unless otherwise stated.

  • Payment is processed securely at checkout via our accepted payment gateways.

  • We reserve the right to cancel or refuse any order for any reason.

3. Shipping

  • Orders are typically processed within 1 business day.

  • Estimated delivery times are provided at checkout but are not guaranteed.

  • Customers are responsible for providing accurate shipping details.

4. Returns & Refunds

  • Claims must be made within 30 days of delivery with photographic evidence.

  • Return shipping costs are the responsibility of the customer unless the error is ours.

  • Refunds are issued only at our discretion (see our Return Policy for full details).

5. Product Descriptions

We do our best to describe and photograph items accurately. However, due to differences in screens and lighting, colors and details may vary slightly from the images shown.

6. Limitation of Liability

Verono shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

7. Intellectual Property

All content on this site, including images, logos, and product information, is the property of Verono or its partners and is protected by copyright laws. Unauthorized use is prohibited.

8. Changes to These Terms

We reserve the right to modify these terms at any time. Continued use of the website after changes constitutes acceptance of the updated terms.

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us using our in store contact section on our website homepage.